From Neigh to Yay: Balancing Empathetic Engagement and Boundaries in Challenging Conversations
Our Story
VMRD was founded in 1981 by D. Scott Adams, DVM, PhD, and currently employs over 50 researchers, lab technicians and support personnel. From its site in Pullman, Washington VMRD develops and manufactures veterinary diagnostic test kits and related reagents for distribution in more than 77 countries. As a rapidly growing company, VMRD strives to preserve its family focused culture and core values of integrity and quality.
VMRD’s services division, performs specialized testing of raw materials, cells and seeds for the presence of adventitious agents to satisfy various regulatory requirements and quality assurance needs for the global serum, veterinary and pharmaceutical industries.
About Us
Our Mission
Our mission to provide high quality products, services and support for customers and a harmonious and rewarding work environment for employees reflects and enforces our company’s market reputation for delivering best in class products and services with a uniquely personal touch. As a result of this clear focus, VMRD has a global impact on improvements in animal welfare through the diagnostic laboratories, animal producers, veterinary vaccine manufacturers, government agencies, pharmaceutical companies and veterinarians who use its products and services.
Message from our CEO
My father, Dr. D. Scott Adams, founded VMRD in 1981 with the vision of creating superior veterinary diagnostics. His tenure as leader of VMRD was characterized by a customer-centric philosophy encapsulated by the Golden Rule and further informed by his Christian beliefs. Now, almost 40 years later, the mantle of leadership has been passed to me. I share his vision as well as his beliefs and am committed to carrying on this legacy. I recognize, as he did, that no matter how hard we try to serve customers well, we will occasionally fall short. If you ever experience less than perfect products or service I encourage you to contact me personally so that we can do our best to make it right.
Thank you for your continued patronage and God bless!
Soli Deo Gloria!
- Ethan Adams, CEO